Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Friendly staff
Limited breakfast options
Wi-Fi not free
7.2/10
Very good
Rooms
8.1
Location
8.9
Service
8.0
Dining
5.2
Guest reviews
7.2/10
based on 20 reviews
8.5
8.5/10 based on 2731 reviews
Lionel
United Kingdom,
October
2024
7.6/10
I had a lovely stay at this hotel, which is conveniently located close to downtown and several shopping areas. The rooms were spacious and kept clean, making for a comfortable experience. The staff was friendly and attentive, but the Wi-Fi situation was a bit of a hassle since it wasn't free. Overall, it was a good value for money, though the breakfast options could use some improvement.
Rooms
8.0
The rooms were spacious and very clean.
Service
9.0
The staff was friendly and very attentive.
Location
9.0
The hotel is in a great location, close to downtown and various shopping spots.
Dining
5.0
The breakfast options were limited, which was a bit disappointing.
Facilities
7.0
The facilities were decent, but nothing particularly stood out.
Great location
Limited breakfast options
Mike
United States,
September
2024
7.4/10
I had a nice stay at this hotel, which had a great location right next to the train station and close to a shopping mall. The rooms were spacious and well-equipped, making my stay comfortable. However, the dining options were limited, which was a downside. Overall, it presented good value for money considering its amenities and cleanliness.
Rooms
8.0
The rooms were spacious and came with all the usual amenities, providing a comfortable experience.
Service
7.0
The service was friendly, but I felt there could have been a bit more efficiency in housekeeping.
Location
9.0
The hotel is conveniently located right next to the train station and also near a shopping mall, making it very accessible.
Dining
5.0
I found the dining options available a bit limited, which was disappointing considering other aspects of the hotel.
Facilities
8.0
The hotel offered good facilities, including Wi-Fi and parking, which added to the convenience of my stay.
Charles
United Kingdom,
September
2024
7.2/10
The hotel is conveniently located near the train station and just a short walk away from the Grand Place. The rooms are spacious and clean, providing a comfortable stay, and the staff is quite friendly. However, the dining options were limited and could definitely use some improvement. Overall, it offers good value for money, but I wish Wi-Fi was complimentary instead of an extra charge.
Rooms
8.0
The rooms are spacious and clean, making for a comfortable stay.
Service
7.0
The staff is friendly, but I found some services lacking in efficiency.
Location
9.0
The location is convenient, being close to the train station and within walking distance to the Grand Place.
Dining
5.0
The dining experience left something to be desired with limited breakfast options.
Facilities
7.0
The hotel offers decent facilities, but there's room for improvement.
Great location
Limited dining options
David
United States,
August
2024
7.4/10
I had a pleasant stay overall at this hotel. The location is fantastic, just a short walk from the train station and nearby shopping options. The rooms were spacious and clean, which I appreciated. However, the service could use some improvement as it felt a bit slow at times. The breakfast was decent but lacked variety. Still, I found the hotel to be a good value for money for my trip.
Rooms
8.0
The rooms were spacious and clean, providing a comfortable stay.
Service
7.0
The service was friendly but a bit slow at times.
Location
9.0
The hotel is in a prime location, very close to the train station and shopping mall.
Dining
6.0
The breakfast was decent, but I wish there were more options available.
Facilities
7.0
Facilities were good, though nothing particularly stood out.
Walter
United States,
July
2024
7.6/10
I had a pleasant stay at the hotel, which offers a comfortable atmosphere and friendly staff. The location is quite convenient, allowing easy access to key attractions. However, I found the dining options lacking, particularly during breakfast. Overall, it’s a good value for money, but there’s room for improvement in the food offerings.
Rooms
8.0
The rooms were clean, spacious, and well-equipped with modern amenities.
Service
9.0
The staff was friendly and attentive, making sure my needs were met during the stay.
Location
9.0
The hotel is located conveniently close to shopping areas and attractions.
Dining
5.0
The breakfast options were limited and could definitely use some variety.
Facilities
7.0
The amenities, including the pool, were nice but not exceptional.
William
United Kingdom,
July
2024
7.8/10
I had a lovely stay at this hotel, which boasts a clean and comfortable atmosphere. The staff was very friendly, always ready to help. The location is ideal, close to shopping and transport, making it easy to explore. However, I found the dining options somewhat limited and the amenities could use a bit of an upgrade. Overall, it’s great value for money despite a few shortcomings.
Rooms
8.0
The rooms were spacious and provided all the usual facilities. The bathroom was clean and comfortable, which made my stay enjoyable.
Service
9.0
The service was attentive and friendly, with staff eager to assist. I appreciated the welcome drink and seamless housekeeping.
Location
9.0
The hotel is conveniently located near a shopping mall and close to the train station, making it easy to get around.
Dining
6.0
While the afternoon tea was delightful, I felt that the dining options lacked variety and could be improved.
Facilities
7.0
The facilities were decent, but a little outdated. I think they could enhance the overall experience with some modern upgrades.
Henry
United States,
June
2024
7.6/10
I had a great stay at this hotel with its clean and spacious rooms. The staff was incredibly friendly and accommodating, making us feel very welcome. However, the dining options could use improvement, as the breakfast was quite limited. Overall, it’s a good value for money and the location is convenient for exploring the area.
Rooms
9.0
The rooms were clean, spacious, and had a modern feel to them.
Service
9.0
The friendly staff went above and beyond to ensure our needs were met.
Location
8.0
The hotel is conveniently located, making it easy to explore the local attractions.
Dining
5.0
The breakfast options were limited, which was a bit disappointing.
Facilities
7.0
The amenities were good, nothing extravagant, but met our needs.
Irene
United Kingdom,
June
2024
7.2/10
This hotel has a wonderful location, just a stone's throw from the train station, making it super convenient for getting around. The rooms are quite spacious and modern, and I truly appreciated the clean environment. However, the dining options could use some improvement, and the service, while friendly, didn’t always match my expectations. Overall, it’s a good value for money, especially given its prime location.
Rooms
8.0
The rooms were spacious and modern, and they felt very clean.
Service
7.0
The staff was friendly, but the service could have been more attentive.
Location
9.0
The hotel is very close to the train station, which is incredibly convenient for travel.
Dining
5.0
The dining experience left a bit to be desired, as the breakfast offerings were limited.
Facilities
7.0
The facilities were decent, but nothing stood out as exceptional.
Chris
United Kingdom,
May
2024
7.0/10
The hotel has a fantastic location, just next to the railway station and close to shopping. The rooms are spacious and clean, and the staff is really friendly. However, I found the dining options quite limited and the service could be a bit slow at times. Overall, I think it's a decent value for money experience, but there's definitely room for improvement.
Rooms
8.0
The rooms were spacious, clean, and comfortable.
Service
7.0
The staff was friendly but the service at times felt a bit slow.
Location
9.0
The location was perfect, right next to the railway station and close to shopping.
Dining
5.0
The breakfast options were quite limited and could use some variety.
Facilities
6.0
The hotel had decent amenities but nothing extraordinary.
Jackson
United States,
May
2024
7.6/10
This hotel has a great location, making it easy to explore the area, and my room was clean and comfortable. The staff was friendly and helpful, which added to my positive experience. However, I found the breakfast options a bit lacking, and the Wi-Fi not being included was a slight downside. Overall, the hotel offers good value for money, but there are areas for improvement.
Rooms
8.0
The rooms were clean and comfortable, providing a cozy atmosphere for my stay.
Service
9.0
The staff was very friendly and willing to assist with any requests I had.
Location
9.0
The hotel is conveniently located, making it easy to explore the surrounding area.
Dining
5.0
The breakfast options were a bit limited, which left room for improvement.
Facilities
7.0
The hotel had decent facilities, but nothing particularly stood out as impressive.
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